Terms and Conditions

Eurobulbs UK Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the contact us link at the bottom of the page.

Our Contact Details:

• Eurobulbs UK Ltd 314,
• Smeeth Road
• Marshland St James
• Wisbech Cambridgeshire
• PE14 8EP
• United Kingdom
• Phone: 01945 430009
• Fax: 01945 430303
• Contact Us Here

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit or debit card payment or Switch.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

We use a 24 hour delivery service to ensure that your bulbs arrive in the best possible condition.

FOR ORDERS IN THE HIGHLANDS, ISLANDS AND E.U. PLEASE CALL 01945 430009 TO ARRANGE SHIPPING COSTS AND ARRANGEMENTS.

WE REGRET THAT AT PRESENT WE CANNOT SUPPLY BULBS OUTSIDE THE EUROPEAN UNION.

IF YOU REQUIRE AN INVOICE TO AN ADDRESS OTHER THAN THE DELIVERY ADDRESS PLEASE ADD 50p to your SHIPPING COST to cover ADMINISTRATION AND POSTAGE, THANKYOU!

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 7 business days .

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added automatically and included in the prices shown.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Our systems use security and encryption facilities far in excess of requirements to guarantee your security. This site uses Secure pages for collecting any personal information / card details. The certificate verifying security and be viewed by clicking on the PADLOCK ICON on your web browser when you move from the store to our secure checkout.

Guarantee

We guarantee your satisfaction.

Please check your bulbs carefully on receipt and in the unlikely event of a problem please contact us on 01945 430009 WITHIN 72 hours of your delivery. We cannot guarantee bulbs after this period due to conditions / storage. Please store your bulbs in a cool dry place. Please note that we cannot guarantee germination as nature is not under our control !

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01945 430009 (International +44 01945 430009) or fax us on 01945 430303 or write to us at 314, Smeeth Road Marshland St James Wisbech Cambridgeshire PE14 8EP United Kingdom

Privacy Policy

Eurobulbs UK Ltd do not disclose buyers’ information to third parties under any circumstances. Temporary Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

1. Take and fulfill customer orders
2. Administer and enhance the site and service
3. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm